CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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The absolute BEST in town. Fast service and Great Customer service. Highly recommend.

, 10/15/2021

Mi experiencia en leo's auto care fue excelente, gente amable y profecional, y lo mejor de todo precio justo, yo personalmente recomiendo este taller no solo a mi familia sino a toda la comunidad de charlotte en general, cuando valla pregunte por JOAQUIN (el hombre sabe de eso)!!

, 09/15/2021

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(Translated by Google) Great service (Original) Buen servicio

, 09/11/2021

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