Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Leo's Auto Care is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Leo's Auto Care we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Knowledgeable, friendly, and reasonably priced.

, 06/04/2026

Martin is the best mechanic I’ve found in Charlotte! I had my ac compressor go bad and he fixed it for a low price. I was originally quoted about $1600-$2000 from other mechanics. And Martin offered me $1200! The nice lady at the front desk always is great too! Somehow the part he initially ordered was bad for some reason, but he swapped it out with a brand new part, replaced the fluids, and put a belt on -with no extra charges! The warranty is included for a year as well. Definitely going back if I have any other issues with my car! Lowest price for mechanical maintenance! Thanks Again!

, 05/19/2026

This rating isn't about the quality of the work since the owner/mechanic advised that the quote I got somewhere else was reasonable. This rating is based on the interactions and integrity of the owner/mechanic, and my first experience ever at a shop where I didn't feel like someone was trying to take advantage of me. While I didn't get my repair done at his shop, he came out and did a visual inspection of my vehicle. After his assessment, he gave me a very honest rundown about his prices relative to a direct competitor for what I was trying to get fixed. I would HIGHLY recommend bringing your car here first to get an unbiased opinion from someone who takes pride in what they do, and then determine if you still need to look elsewhere for quotes. After one visit, Leo's Auto is firmly in my extremely short list of mechanics that I will turn to with confidence in the future.

, 05/12/2026

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